PHDream takes your personal data seriously. This privacy policy clearly explains what information we collect, why we collect it, and how it is kept secure.
Your Privacy Is Our Priority: PHDream never sells your personal information to third parties. This privacy policy is drafted in accordance with international GDPR standards.
This privacy policy ("Policy") applies to users of the PHDream platform (https://phdream.plus) and its mobile application. By creating an account or using the platform, you are deemed to have accepted this privacy policy.
We believe privacy is a fundamental right for every user. That is why PHDream collects only what is necessary and stores and uses it securely. None of your information is used without your consent.
This policy may be updated from time to time. For significant changes, we will send a notification to your registered email or via the platform.
PHDream collects two types of information — what you provide directly and what is collected automatically as you use the platform.
| Data Types | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Identity | KYC Verification & Account Security | Yes |
| Mobile Number | OTP Verification & Communication | Yes |
| Payment Information | Deposit & Withdrawal Processing | Yes |
| Device & IP | Fraud Detection | Automatic |
| Gaming History | Personalized Experience & Responsible Gaming | Automatic |
PHDream uses collected data only for specific, lawful purposes. All purposes are clearly outlined below:
You have the right to opt out of marketing communications at any time. This can be done through your account settings or by contacting our support team.
The PHDream website uses cookies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Sessions & Security | Cleared at the end of the session |
| Functional Cookies | Remembering language and preferences | 1 Year |
| Analytics Cookies | Traffic Monitoring & Improvement | 2 Years |
| Marketing Cookies | Displaying personalized offers | 30 Days |
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.
PHDream protects your data using industry-leading security technology. Our security infrastructure operates across multiple layers.
Your Role Matters Too: PHDream will never ask for your password or OTP by phone or message. If anyone requests this information, contact our support team immediately.
PHDream does not retain your data longer than necessary. Retention periods are determined by the type of information and applicable legal requirements.
| Data Categories | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Compliance & Audit |
| Transaction records | 7 Years | AML & Financial Compliance |
| KYC Documents | 5 years after the end of the relationship | Regulatory Obligations |
| Gaming Logs | 3 Years | Dispute Resolution |
| Support Contact | 2 Years | Ensuring Service Quality |
| Marketing Preferences | Immediately upon opt-out | User Request |
Once the retention period expires, your data is securely deleted or irreversibly anonymized.
As a PHDream user, you have the following rights over your own data. These rights are upheld in accordance with international GDPR principles.
You may request a full copy of all information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You can request deletion of your data in certain circumstances ("right to be forgotten").
You can request that your data be used only for specific purposes.
You may request your data in a machine-readable format.
You can object to your data being used for marketing or profiling purposes.
To exercise these rights, contact our support team: [email protected] — We will respond within 30 business days.
PHDream is strictly for individuals aged 18 and above. We do not knowingly collect information from anyone under 18.
If we become aware that a minor has registered on our platform, their account will be immediately suspended and all associated data will be deleted.
If a parent or legal guardian believes their child has registered by mistake, please contact us immediately at support@phd ream.plus to get in touch.
PHDream may update this privacy policy as needed. For any significant changes, we will notify you via your registered email or a platform notification.
The effective date of any updated policy will be clearly stated at the top of the page. Continued use of the platform after changes have been made constitutes your acceptance of the revised policy.
For any privacy-related questions, requests, or complaints, please reach out to our dedicated Privacy Team:
A quick overview of our core privacy protection pillars
Every piece of your data and every transaction is secured with 256-bit SSL encryption. No one can access it in transit.
Mandatory identity verification on every account ensures that only the rightful owner can access and operate it.
PHDream never sells your personal information to third parties. Your data is used solely to provide services to you.
Third-party security experts regularly review our systems to identify and address vulnerabilities.
View, update, or request deletion of your information at any time from your account settings.
PHDream protects Bangladeshi users by following the highest international privacy standards.
We deliver the best online gaming experience with your privacy and security guaranteed. Sign up today and claim your welcome bonus.